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Shipping & Handling

Shipping Policy

Shipping & Handling We ship domestically within Finland and internationally to the following countries: United Arab Emirates, Austria, Australia, Belgium, Canada, Switzerland, Czechia, Germany, Denmark, Spain, France, United Kingdom, Hong Kong SAR, Ireland, Israel, Italy, Japan, South Korea, Malaysia, Netherlands, Norway, New Zealand, Poland, Portugal, Sweden, Singapore, United States, Åland Islands, Bosnia & Herzegovina, Brazil, Bulgaria, Croatia, Estonia, Faroe Islands, Georgia, Greece, Hungary, Iceland, India, Jordan, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Monaco, North Macedonia, Oman, Qatar, Romania, Saudi Arabia, Serbia, Slovakia, Slovenia, Thailand, Türkiye, Ukraine.

(If your country is not listed above, please contact us to see if we are able to ship to your country.)

Orders within Finland are sent by DHL Express. All international purchases are shipped via DHL Express, Bring, or the Finnish Post service (Posti). All deliveries are fully insured.

Shipping Costs & Delivery Times

  • Finland (Domestic): 1-3 working days | 0€

  • European Union: 2-5 working days | 0€

  • Non-EU Countries: 3-7 working days | 65€

Please note that if the item requires custom work—such as resizing, engraving, or any other specialized modification—the delivery time will be 2-5 business days longer.

Customs, Duties, and Taxes (Non-EU Countries)
Please note that if your order is being shipped outside the European Union, you are liable for your country’s possible import duties, customs fees, and local taxes. These fees are not pre-calculated in our shipping costs and are the responsibility of the customer upon delivery.

Returns & Exchanges
We have a 14-day return policy. For full details on the condition of returned items and how to initiate a return, please carefully read our Return and Refund Policy.

Return Shipping Costs:

  • Domestic & International Returns: Please note that we do not offer free returns. A return shipping fee of 15€ will be deducted from your final refund. For returns outside the EU, the customer is responsible for all return shipping costs and possible customs duties.

  • Exchanges: There are no extra shipping costs for the customer when exchanging an item.

If you would like to make a return or have any questions about your delivery, please contact our customer service at info@myprecious.fi.